Best Practices (Messaging)

Best Practices (Messaging)

  • Use environment variables: Store your api_key in environment variables on your backend, never in frontend code.
  • Validate recipients: Normalize and validate phone numbers and email addresses before sending.
  • File URLs: Ensure WhatsApp file URLs are publicly reachable over HTTPS and sized appropriately.
  • Respect quotas: Monitor remaining_capacity fields and avoid spamming end users.
  • Error handling: Always check success and message fields and implement retries only for transient failures.