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Entertainment July 8, 2026

Hyatt Announces End of Suite Upgrade Awards at Two Popular Hotels

Hyatt Announces End of Suite Upgrade Awards at Two Popular Hotels

For many loyal members of the World of Hyatt program, one of the most coveted perks is the ability to earn free night and upgrade certificates through repeated stays and accumulated points. A highlight of these rewards is the Room Upgrade Award, which allows members to book a standard room and then upgrade to a premium suite at no additional cost.

Premium suites often boast expansive views, multi-room spaces, and luxurious amenities such as a wet bar or butler service, depending on the location. These suites can cost three to four times the price of a standard room, making the suite upgrade award a highly valuable perk. However, not all properties participate in this loyalty program, and the list of exclusions is growing.

Recently, two more properties have been added to the list of hotels that do not accept suite upgrade awards. The first is the Alila Napa Valley, a Category 8 property located in Northern California's wine country. Despite celebrating its fifth birthday by waiving resort fees for a year, the property will no longer accept suite upgrade certificates. For reference, a standard room at the Alila Napa Valley can cost around $917 in the summer, while a suite can cost around $2,738.

The second property to be added to the list is the Grand Hyatt Grand Cayman, also a Category 8 hotel. This new property is currently accepting reservations for October 31, 2026, and beyond, with standard rooms starting at $676 and suites costing $2,942. The value of a suite upgrade is evident at these pricey properties, making it essential for loyal members to stay informed about the growing list of non-participating hotels.

The exclusion of these properties from the suite upgrade program is a significant development for World of Hyatt loyalists. To make the most of their rewards, members must carefully monitor the list of non-participating properties, which now includes the Alila Napa Valley and the Grand Hyatt Grand Cayman. This will help them plan their stays and redeem their suite upgrade certificates at participating hotels.

The importance of staying informed cannot be overstated, as the ability to upgrade to a premium suite can greatly enhance the overall travel experience. By keeping a close eye on the list of excluded properties, World of Hyatt loyalists can make the most of their rewards and enjoy the luxury and amenities that come with a premium suite.

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